Overview A business guide focused on turning one-time buyers into lifelong fans by creating an exceptional customer experience, especially during the crucial First 100 Days after a sale, using an Eight-Phase Customer Journey model to proactively manage customer emotions and deliver consistent value beyond the initial purchase. Notes All customers have the potential to transition through a series of eight phases over approximately one hundred days Applying the Hollywood tech

Overview $100M Offers outlines a methodical framework for creating offers that customers find irresistibly valuable. The book teaches...

Overview Offers practical advice for entrepreneurs on how to gather honest, valuable feedback from potential customers. The book...

Overview Presents a framework for building successful startups by emphasizing continuous innovation and resource efficiency. The book...

Overview Offers a practical framework for designing products that keep users engaged through habit formation. The book presents the "Hook...

Overview "Sprint" provides a practical guide for teams to solve big problems and test new ideas in just five days. Developed by Jake...